SAY HELLO TO CONCEPT!!!

We are beyond excited to announce the arrival of an addition to the RoarTheme family, CONCEPT theme. Check it out! https://themes.shopify.com/themes/concept

Okay
  Public Ticket #843891
Collection filtering
Closed

Comments

  • Mauricio started the conversation

    In the collection filtering tab i have several different filters to use. But i don't understand how these filters work. i want to filter by product tag but it doesn't work. Is there any way i can select these filters by tag or by different collections? 

    The attached screenshot shows the example that comes with the template.

  •  628
    Thomas replied

    Hi Mauricio

    Thank you so much for choosing our theme and getting in touch with us, much appreciated!

    Regarding your question, you have to add tags on your product to make the filter works.

    For example. Following your attached file, we have the Filter by Brand, then the options are : Afends , Brixton, Insight, Poler. These option will be displayed in the left side bar of collection page :https://rt-material.myshopify.com/collections/all

    Those filter will be grey out if you don't add tags on your products.

    You have to go to Product admin, select the products and then add tags. If a product has the tags called: Brixton. when you choose the option as Brixton on the side bar filter, the result will display that product. As you can see, we have 8 products have the tag called Brixton.

    Hope this makes sense. 

    Please don't hesitate to let me know if you have further questions.

    Have a great day!



    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  • Mauricio replied

    Thomas,

    Thank you for you response. 

    I do have the tags on the products and the filter is not grey out, but when i click it for it to filter it just doesn't filter it only refreshes. 

  •  628
    Thomas replied

    Hi Mauricio

    Thank you for writing.

    Please send me an invite for staff account via email [email protected] and we are going to check this issue for you.

    Look forward to hearing from you.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  • Mauricio replied

    Thomas,

    i just sent you the invite

  •  628
    Thomas replied

    Hello Mauricio

    Thank you so much for keeping in touch with us, much appreciated!

    Please confirm if this is your store :http://sadhanaclothing.com/

    Excuse me for my question, because we have got so many invite at a time so that please help me confirm if that is your invite.

    Look forward to hearing from you.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  •   Mauricio replied privately
  •  628
    Thomas replied

    Hi Mauricio

    Thank you for your confirm

    I just checked the issue but there is nothing wrong.

    I selected the "sort" collections : http://sadhanaclothing.com/collections/shorts. it shows me 12 products without  'Yoga Series'

    When a choose running series , it shows 3 products: http://sadhanaclothing.com/collections/shorts?constraint=running-series

    I clear the filter and choose Crossfit Series . it shows me  1 product http://sadhanaclothing.com/collections/shorts?constraint=crossfit-series

    Other products don't shows because they don't contain those 3 tags.

    Please help me check again.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  •  2
    Vikram replied

    Can we add filters according to price range, if yes, please let me know how?

  •  628
    Thomas replied

    Hello Wikram

    Thank you so much for keeping in touch with us, much appreciated!

    Regarding your question. You are able to add filters according to price range like this : http://take.ms/mXrHS

    Please remember that you need to add tags to make the filter works : http://take.ms/tHnJTB

    Please feel free to let me know if you have further questions.

    Have a great weekend!


    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas