SAY HELLO TO CONCEPT!!!

We are beyond excited to announce the arrival of an addition to the RoarTheme family, CONCEPT theme. Check it out! https://themes.shopify.com/themes/concept

Okay
  Public Ticket #2266426
Metafields Manager Error
Closed

Comments

  • Char-Griller started the conversation
    January 9, 2020 at 8:08pm

    I am getting an "Unable to verify signature." message when I try to login to the Metafields Editor - RoarTheme. Please advise. When I go to the app via a direct link, I get a "Sorry, this page cannot be found error."

  •  215
    Phil replied
    January 10, 2020 at 2:44am

    Hi Char-Griller,

    Based on the details provided, just wanna confirm if you're able to come across all these steps?

    • Clear your cache and cookies on your browser. After this, completely reboot the browser.
    • Try on another web browser or an incognito window. 
    • When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
    • Ensure the web browser is up to date on the latest version (we don't support every browser, but we do support these ones.)
    • Try another device or on the Shopify Mobile app.
    • Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)
    • Ensure there are no pop-ups being blocked in the web browser. 
    • Ensure you do not have any firewalls or pop up blockers enabled on the device.

    Hope this helpssmile.png


    Best Regards,
    Phil N.

    Be Yours theme’s unlimited free trial is available. Try free now

  • Char-Griller replied
    January 10, 2020 at 1:12pm

    Hey Phil! 

    I was wondering if it was some odd glitch like that. Looks like its up and running now! Thanks for all the tips!