SAY HELLO TO CONCEPT!!!

We are beyond excited to announce the arrival of an addition to the RoarTheme family, CONCEPT theme. Check it out! https://themes.shopify.com/themes/concept

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  Public Ticket #1637844
Add To Cart is adding product twice to the cart
Closed

Comments

  • ronyrollin started the conversation

    Dear RoarTheme support,

    I'm not sure what happened but all of sudden the add to cart button on your theme is adding the product twice. SO when we click on add to cart the product shows up with Quantity: 2 and I am not sure what is causing this.

    I did some research online and Shopify experts say we need to contact the theme developer. Which in this case would be you. Please look into the matter.


    THANK YOU.


    Rony

  •  4,333
    Scott replied

    Hi ronyrollin, 

    Thank you for tour feedback!

    I just made changes for you. Please help me verify it again.

    Please feel free to ask if you have any other questions.

    Best Regards,
    RoarTheme


    Be Yours theme’s unlimited free trial is available. Try free now


  • ronyrollin replied

    THANK YOU the problem is resolved.

    Can you please tell me what you did to fix it? And do you know why this happened all of a sudden? If it happens in the future how can I fix it and how do I prevent such a thing from happening again?

    Really your support is unmatched and I highly appreciated your extreme amount of help here.


    THANKS


    Rony

  •  4,333
    Scott replied

    Hi ronyrollin, 

    Thank you for your feedback!

    This is minor issue when you enable direct cart on Cart setting. We fixed it for you.

    Please feel free to ask if you have any other questions.

    Please feel free to ask if you have any other questions.

    Best Regards,
    RoarTheme


    Be Yours theme’s unlimited free trial is available. Try free now