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  Public Ticket #1637844
Add To Cart is adding product twice to the cart
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Comments

  • ronyrollin started the conversation

    Dear RoarTheme support,

    I'm not sure what happened but all of sudden the add to cart button on your theme is adding the product twice. SO when we click on add to cart the product shows up with Quantity: 2 and I am not sure what is causing this.

    I did some research online and Shopify experts say we need to contact the theme developer. Which in this case would be you. Please look into the matter.

    THANK YOU.

    Rony

  •  821
    Scott replied

    Hi ronyrollin, 

    Thank you for tour feedback!

    I just made changes for you. Please help me verify it again.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • ronyrollin replied

    THANK YOU the problem is resolved.

    Can you please tell me what you did to fix it? And do you know why this happened all of a sudden? If it happens in the future how can I fix it and how do I prevent such a thing from happening again?

    Really your support is unmatched and I highly appreciated your extreme amount of help here.

    THANKS

    Rony

  •  821
    Scott replied

    Hi ronyrollin, 

    Thank you for your feedback!

    This is minor issue when you enable direct cart on Cart setting. We fixed it for you.

    Please feel free to ask if you have any other questions.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.