Okay
  Public Ticket #1500031
413 that's an error
Closed

Comments

  •  2
    sam started the conversation

    we are getting 413 error message and then immediately the page loads. any idea what that means?

  •  564
    Thomas replied

    Dear Sam

    Thank you for writing

    I see the issue right now, it is happening but not often. For now we don't know what is going wrong, but we need more time to check to find out reason. I will get back to you as soon as we fixed it

    Please feel free to let me know if you have questions

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas

  •  2
    sam replied

    Any updates on this issue?

  •  564
    Thomas replied

    Dear Sam

    Thank you for writing

    Please let me know how to turn off the filter system on the left side bar of the collection page, we checked everything is OK except for that filter, did you hire someone to create that filter, it is not the default feature of the theme, i tried to turn it off through theme settings but no luck, please help me check again by turning that filter off . The issue happens every time i choose a filter option

    Please let me know your opinions

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas