Okay
  Public Ticket #1367597
Uploading problems
Open

Comments

  • Chiemeka started the conversation

    When I try ti upload my enero theme to Shopify it keeps on saying error and won't accept the theme upload.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for keeping in touch with us, much appreciate!

    Regarding your questions, 

    On Unero, we created an app allow to install theme and skins directly. Please follow video guide below for more explanation.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    How do I edit pages.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    Which's page do you wanna change? Your question is very vague. 

    Please give me more details of your questions.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    I want to change the about us page and terms page.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    We had document for guide to set up page content like http://docs.roartheme.com/shopify/unero/#theme_pages-others

    Please help me verify it again.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    How do I take off the this was develop by roartheme at the bottom of my page.

  • Chiemeka replied

    How do you delete the unero box.

  •  295
    Scott replied

    Hi Chiemeka,

    Thank you for your feedback!

    Did you wanna change layout type or delete a theme skin?

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    I wanted to change the middle box to say ASPEROUS.

  • Chiemeka replied

    The contact tab does't show also

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank  you for your feedback!

    I wanted to change the middle box to say ASPEROUS.

    => Can you take for us a screenshot? Your description is very unspecific.

    The contact tab does't show also

    => Contact tab? Does your mean contact page on Unero?

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    Its the box thats on the home page that says unero fashion and furniture and I meant the account tab by the bag tab.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    I'm not clear your questions. Please  send us store url and attached screenshot about this content as your mean.

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    https://asperousclothing.com

    I want one of the box to say ASPEROUS and there is no account tab.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    You have to enable account on admin settings for showing account icon on header 

    https://help.shopify.com/manual/customers/customer-accounts

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    How can I change the homepage boxes.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    Sorry, I'm not clear your mean. We had setting allow change layout type like 

    http://docs.roartheme.com/shopify/unero/#theme_general 

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.

  • Chiemeka replied

    How do I change my newsletter box.

  •  295
    Scott replied

    Hi Chiemeka, 

    Thank you for your feedback!

    You can change Newsletter content on 

    Please feel free to ask if you have any other questions.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Follow us on ThemeForest for getting latest templates from RoarTheme https://themeforest.net/user/roartheme/portfolio

    Best Regards, 
    Scott N.