I have bought the Queen Shopify theme. I am trying to upload a music clip in mp3 format, however, when I hit the upload button the only files that the uploader will take is image files (not mp3 files). Can you tell me how to upload music when the uploader is only looking for image files and not mp3s?
Thank you so much for choosing our theme and getting in touch with us, much appreciated!
Regarding your question, since Shopify updated their platform so we can not upload the mp3 file through theme settings anymore, we have to upload it directly on the Asset folder of the theme, please send me an invitation for staff account via email [email protected]and also send me the mp3 file, we will help you upload it on the asset folder.
Please let me know as soon as the invitation sent
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
I have bought the Queen Shopify theme. I am trying to upload a music clip in mp3 format, however, when I hit the upload button the only files that the uploader will take is image files (not mp3 files). Can you tell me how to upload music when the uploader is only looking for image files and not mp3s?
Dear Ged
Thank you so much for choosing our theme and getting in touch with us, much appreciated!
Regarding your question, since Shopify updated their platform so we can not upload the mp3 file through theme settings anymore, we have to upload it directly on the Asset folder of the theme, please send me an invitation for staff account via email [email protected] and also send me the mp3 file, we will help you upload it on the asset folder.
Please let me know as soon as the invitation sent
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas