Public Ticket #1301888
theme issues


  • Alessandra started the conversation

    Hi there!

    I am having a few issue using your theme Bestshop:

    1. The Home Slideshow is only showing one of the uploaded pictures
    2. Foot menu is not appearing altogether
    3. Cart is not showing neither number of items in it, nor drop-down list of item(s) in cart
    4. Top menu not showing drop-down

    Can you please help?

    This is what Shopify support are suggesting:

    "he errors I am seeing look like [this](https://screenshot.click/13-35-66jf5-yyfin.jpg) and appear to be linked to the coding in the kumi.script.js file in your theme's code."

    Many thanks,


  •  507
    Thomas replied

    Dear Alessandra 

    Thank you so much for using our theme and keeping in touch with us, much appreciated!

    Regarding the issues with your theme. Please send me an invitation for staff account via email support@roartheme.com and we are going to check them for you.

    Please let me know as soon as the invitation sent

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    We would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,