Thank you so much for keeping in touch with us, much appreciated!
Regarding your question, the video is not supported on mobile devices. Not only our themes, but also other Shopify themes, the video does not play on mobile, it is because when the video is playing, it toggles full screen and cover everything, you have to turn it off to continue shopping. Please try playing the youtube video on your mobile and you will see what i mean.
Please feel free to let me know if you have questions
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
For some reason the video on our home page does not play on mobile devices. It is playing on the computer but not on mobile. How can we fix this?
Dear Belinda
Thank you so much for keeping in touch with us, much appreciated!
Regarding your question, the video is not supported on mobile devices. Not only our themes, but also other Shopify themes, the video does not play on mobile, it is because when the video is playing, it toggles full screen and cover everything, you have to turn it off to continue shopping. Please try playing the youtube video on your mobile and you will see what i mean.
Please feel free to let me know if you have questions
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas