Dear Clients,

Recently we have been informed that our Ticket System is interrupted, and this is unacceptable definitely. We are so so sorry for all the inconvenient things. This really is out of our control. We also contacted our Ticket provider and they truly confirmed with us that there are some problems with the system.

As the result, kindly be informed that we are now moving our Ticket System to the new one at From now, please submit your requests via the New Ticket System. Your current requests here may be lost anytime. Please don't worry about your private info, they are all safe.

Unfortunately, because the differences between the two systems, basically we are unable to keep your accounts and tickets. In the new system, you will be asked for creating account again. We hope you guys will understand this.

Whatever happens, we will make sure that all of you always have a good place for supporting. We are and will be always with you. Thanks again for your patience!

RoarTheme Support Team.

  Public Ticket #1268827
Product image-thumbnail


  •  1
    Jim started the conversation

    Hi, Hope you are having a good day. 

    For the Product image-thumbs, Can the image-thumbnails be made square instead of round? 

    I would like to know where the code the size of the thumbnail are set.


    Thanks Jim

  •  505
    Thomas replied

    Dear Jim

    Thank you so much for keeping in touch with us, much appreciated!

    Regarding your question, it is possible to do a small tweak to change the shape of the thumbnail images.

    Please confirm if you want to make this change, we will help you on it

    Look forward to hearing from you.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

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    Best regards,