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Hi, I have replaced the collection images and I still see the old photos instead,
Any idea on what's going on?
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Regarding your questions,
We had many blocks which show collection image. Can you give me attached screenshot for this questions. It will help us reproduce this issue properly.
Please feel free to ask if you have any other questions.
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Hi, thank you for the reply.
Attached is the screenshot for the error I'm experiencing. (you can see the image of the collection is not reflecting in the block itself)
In Home page, using the collection blocks to show specific collections. After replacing the images for each collection chosen, the image stays as before with the old picture.
I have tried deleting the section completely, saving, and adding again but still the same result.Thank you.Ophir.
Attached files: screenshot collection picture.PNG
Please send us staff account via email firstname.lastname@example.org. We will help you check it
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Can you please update me on this issue?
We need staff account or admin account for change source code to fix it.
Hi Scott, this has been done already almost a week ago, a staff account was sent to email@example.com
Can you confirm?
Sorry for late reply, we had so many tickets at the same time. Hope you understand!
You should notify us after sending invitation. I just created staff account on your site.
I made changes for you. Please help me verify it again
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Please help me verify it again and feel free to ask if you have any other questions.