Thank you so much for choosing our theme and getting in touch with us, much appreciated!
Regarding the issue with the currency switcher, please send me an invitation for staff account via email [email protected]and we are going to check this issue for you.
Please let me know as soon as the invitation sent
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Thank you so much for sharing the access. We have checked and fixed the issue for you, please help me check again.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Hi, this issue is not yet fully fixed. If you check the website on any of the category, the first few items shows price in selected currency, but towards the bottom of the collection, the price is not getting converted and is still showing in USD.
I fixed the issue for you, please help me check again.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Hi I am facing the same problem with the product review. Its working with few products on a particular collection and remaining products are not showing the reviews. Please help me out with this.
Thank you so much for keeping in touch with us, much appreciated!
Regarding the issue with the product review, i just checked but everything is fine, The product review is displaying for all products, could you please send me a screenshot for the issue. I am going to check it for you.
Look forward to hearing from you
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
For an example, take a look at the CASUAL SHOES section. Once you hover the mouse on a product at the top of the page, its shows the review, the star marks but go down at the bottom of the collection and hover the mouse there at a product. It doesn't reflect there. Same that happened with the pricing.
I did not see anything wrong as star marks but go down at the bottom of the collection and hover the mouse there at a product. also with the pricing, i did not see the issue, if possible, please send me a video to make sense. Hope you understand for this inconvenience.
Look forward to hearing from you
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Please check the photos that I have attached. This page is from the same collection. The products towards the top of the page shows the stars but products towards the bottom do not show any stars
Now we see the issue, there is a conflict between the Ajax load product and the Product review app, you can see the review starts display for the first loading, but when you scroll down to the bottom, the Ajax loads and displays more products, those products don't have the review starts.
We are checking the issue for you, i will let you know as soon as we fixed it
Please feel free to let me know if you have questions
Have a great weekend!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Any update on the resolution on the mentioned issue with product review. And I came across a new issue with my store. Whenever I go to my site depotnine.com it redirects me to https://www.depotnine.com/?variant=39557020489 I had a word with shopify support team. They checked it from their end and informed me that this issue is with the theme and asked me to contact the theme developers. In fact they(shopify) mailed you as well on my behalf. But there Please find attached the screenshot.
Please fix this issues as soon as possible as it is hampering my site and work. Thanks
Please feel free to let me know if you have question.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Hello,
I bought a queen theme that I am using for my store depotnine.com
I have followed all the steps that is mentioned including the setting steps. Still this functionality do not work.
You would require a password to enter my store. Its Tango_123
Dear Supratik
Thank you so much for choosing our theme and getting in touch with us, much appreciated!
Regarding the issue with the currency switcher, please send me an invitation for staff account via email [email protected] and we are going to check this issue for you.
Please let me know as soon as the invitation sent
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
The same has been done.
Thank You.
Dear Supratik
Thank you so much for sharing the access. We have checked and fixed the issue for you, please help me check again.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
Hi, this issue is not yet fully fixed. If you check the website on any of the category, the first few items shows price in selected currency, but towards the bottom of the collection, the price is not getting converted and is still showing in USD.
Hi, any fix yet?
Dear Supratik
Thank you for your feedback.
I fixed the issue for you, please help me check again.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
Looks good so far. Thank You so much
You are quite welcome Supratik
Have a great weekend!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
Hi I am facing the same problem with the product review. Its working with few products on a particular collection and remaining products are not showing the reviews. Please help me out with this.
Dear Supratik
Thank you so much for keeping in touch with us, much appreciated!
Regarding the issue with the product review, i just checked but everything is fine, The product review is displaying for all products, could you please send me a screenshot for the issue. I am going to check it for you.
Look forward to hearing from you
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
For an example, take a look at the CASUAL SHOES section. Once you hover the mouse on a product at the top of the page, its shows the review, the star marks but go down at the bottom of the collection and hover the mouse there at a product. It doesn't reflect there. Same that happened with the pricing.
Dear Supratik
Thank you so much for your feedback, much appreciated!
I just checked the collection page Casual Shoes, when i hover mouse on the product item, the review stars show up at the same time with the Product quickview button : https://drive.google.com/file/d/0ByoEXBTrpkeTMFZNT0NOaWZpRFk/view
I did not see anything wrong as star marks but go down at the bottom of the collection and hover the mouse there at a product. also with the pricing, i did not see the issue, if possible, please send me a video to make sense. Hope you understand for this inconvenience.
Look forward to hearing from you
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
Please check the photos that I have attached. This page is from the same collection. The products towards the top of the page shows the stars but products towards the bottom do not show any stars
Dear Supratik
Thank you so much for your information.
Now we see the issue, there is a conflict between the Ajax load product and the Product review app, you can see the review starts display for the first loading, but when you scroll down to the bottom, the Ajax loads and displays more products, those products don't have the review starts.
We are checking the issue for you, i will let you know as soon as we fixed it
Please feel free to let me know if you have questions
Have a great weekend!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas
Hello,
Any update on the resolution on the mentioned issue with product review. And I came across a new issue with my store. Whenever I go to my site depotnine.com it redirects me to https://www.depotnine.com/?variant=39557020489 I had a word with shopify support team. They checked it from their end and informed me that this issue is with the theme and asked me to contact the theme developers. In fact they(shopify) mailed you as well on my behalf. But there Please find attached the screenshot.
Please fix this issues as soon as possible as it is hampering my site and work. Thanks
Dear Supratik
Thank you for writing
I fixed the issue with the Review for you, please help me check again.
Regarding the URL : ?variant=39557993353 . It is the variant of the product on your Homepage , please check my video to make sense : https://drive.google.com/file/d/0ByoEXBTrpkeTZGt4RnY2SklYOWc/view
If you want to remove that piece of code, you have to turn off the Single product on home page.
This is normal as you check a product on product page, https://www.depotnine.com/products/2017-runway-fashion-designer-dress-womens-high-quality-fuzzy-ball-luxury-diamonds-beading-baroque-printed-embossed-dress?variant=39556412233
Please feel free to let me know if you have question.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)
Best regards,
Thomas