SAY HELLO TO CONCEPT!!!

We are beyond excited to announce the arrival of an addition to the RoarTheme family, CONCEPT theme. Check it out! https://themes.shopify.com/themes/concept

Okay
  Public Ticket #1200732
Images instead of colors(swatches)
Closed

Comments

  • Expert Drop started the conversation

    Hello,

    I encountered an issue when I added a product with multiple variants/colora that are non standard.

    Currently, I can only pick solid colors to be displayed. What I want to do is to have a small thumbnail picture of the actual product. The same way it is displayed on aliexpress.

    Because the products that I added do not have a standard color and on aliexpress they had small thumbnail images in the color specs, when I import them the color appears as a blank square. I need that blank square to display the actual image of the product.

    If anything is not clear please let me know and I will upload some pictures to better explain what I mean.


    Thank you!

    Looking forward to hearing from you!


    Kind regards,


    Paul.

  • Expert Drop replied

    I have uploaded in Assets the file hero.png  am have set the color to hero but it still does not appear. The color square stays blank. 

    See print screen here please: 

    http://ibb.co/cum9DF


  •  628
    Thomas replied

    Dear Sir

    Thank you so much for keeping in touch with us, much appreciated!

    Please send me an invitation for staff account via email [email protected] and we are going to check this issue for you.

    Please let me know as soon as the invitation sent.

    Have a great weekend!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  • Expert Drop replied

    Hello,

    Thank you for the reply.

    I have created a staff account on your email ([email protected])

    Please check your email.

    We are waiting for your reply.

    Best Regards,

    Paul

  •  628
    Thomas replied

    Dear Sir

    Thank you so much for sharing the access, we have checked and fixed the issue for you, please help me check again.

    Have a great weekend!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  • Expert Drop replied

    Hello Thomas,

    Thanks for the great help, everything works fine now.

    We have one more thing to ask you.

    Can you also make a change so that inside  a Product Page, only 1 picture will be displayed in the slide, instead of 2 pictures as it is now?

    Thank you.

    Have a nice day!

  •  628
    Thomas replied

    Dear Sir

    Thank you for writing

    Regarding your question, you have an option in theme settings which allows you to choose one or two product images being display.

    Please go to Customize theme > Product page > LOOK AND FEEL.

    You will see 'Portrait images' is activated. Please deactivate that option and you will see only image.

    Hope this helps

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  • Expert Drop replied

    Hello Thomas,

    Thank you for your help.

    We do have 2 more things that we want to change, if possible:

    1. In the Collection Page we have a Slider with 4 images. Can you make the first picture be the one related with the Collection i'm inside? (example: when I open Tech category, i would like the slide with Tech to be the first one, when I go to the Phone category, first image in slide should be the Phone one.

    2. If point 1 isn't doable, I would want the Collection slide to be randomly played, not in the same order every time.

    I would appreciate your help.

    Thank you very much!

  •  628
    Thomas replied

    Dear Sir

    Thank you so much for keeping in touch with us, much appreciated!

    Regarding your requests, it is really complicate to make a slider like that, so i suggest you contact to Shopify for more information about application.

    Please let me know if you have questions

    Have a great day!

     

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas