Hi! I need help with my colour swatches, please! Except for white, the other colours are greyed out and I don't know why. I've checked the file names and product tags and they seem to be in order. Thanks!
Attached files: Screen Shot 2017-04-13 at 10.14.54 AM.png Screen Shot 2017-04-13 at 10.17.07 AM.png Screen Shot 2017-04-13 at 10.13.13 AM.png
Thank you so much for choosing our theme and getting in touch with us, much appreciated!
Regarding the issue with the swatch color, please send me an invitation for staff account via email firstname.lastname@example.org and we are going to check it for you.
Please let me know as soon as the invitation sent.
Have a great day!
Thank you so much!
How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)
We would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !
Hi! Thanks for the quick response! Invitation sent! =)
Thank you for writing.
The issue comes from the spacing after the name of the filters, please go to Customize theme > Collection Filtering > FILTER #3 > Filters . Now please check after the name of the filters, for example ' White ' . You will see a spacing after the filter 'White' . Please remove that spacing.
I have a video to make sense :https://drive.google.com/file/d/0ByoEXBTrpkeTVC1CZzl4amd5cDA/view
Hope this helps
Fixed! This noob thanks you! With the quick response, detailed instructions and even a video (!!!), Thomas, you're simply THE BEST! <3
You are quite welcome Sir!
If possible, could you please write your review and do rating for us on Themeforest. That would be great!
Please feel free to let me know if you have questions.
I am really sorry, we see your rating and nice words for us on Themeforest!
Thank you so much !!!