SAY HELLO TO CONCEPT!!!

We are beyond excited to announce the arrival of an addition to the RoarTheme family, CONCEPT theme. Check it out! https://themes.shopify.com/themes/concept

Okay
  Public Ticket #1133642
Colour Swatches
Closed

Comments

  •  1
    NuzzLr started the conversation

    Hi! I need help with my colour swatches, please! Except for white, the other colours are greyed out and I don't know why. I've checked the file names and product tags and they seem to be in order. Thanks!

  •  628
    Thomas replied

    Dear NuzzLr 

    Thank you so much for choosing our theme and getting in touch with us, much appreciated!

    Regarding the issue with the swatch color, please send me an invitation for staff account via email [email protected] and we are going to check it for you.

    Please let me know as soon as the invitation sent.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  •  1
    NuzzLr replied

    Hi! Thanks for the quick response! Invitation sent! =)

  •  628
    Thomas replied

    Dear Customer

    Thank you for writing.

    The issue comes from the spacing after the name of the filters, please go to Customize theme > Collection Filtering > FILTER #3 > Filters . Now please check after the name of the filters, for example ' White ' . You will see a spacing after the filter 'White' . Please remove that spacing. 

    I have a video to make sense :https://drive.google.com/file/d/0ByoEXBTrpkeTVC1CZzl4amd5cDA/view

    Hope this helps

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  •  1
    NuzzLr replied

    Fixed! This noob thanks you! With the quick response, detailed instructions and even a video (!!!), Thomas, you're simply THE BEST! <3

  •  628
    Thomas replied

    You are quite welcome Sir!

    If possible, could you please write your review and do rating for us on Themeforest. That would be great!

    Please feel free to let me know if you have questions.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas


  •  628
    Thomas replied

    Dear Sir!

    I am really sorry, we see your rating and nice words for us on Themeforest!

    Thank you so much !!!

    Thank you so much!

    How am I doing? Let me know by giving me your review and doing the rating for us on Themeforest. Doing that action, you will help us to increase our sales and also help me to increase my income, for each time you give a 5 stars rating, i will get more bonus from the head for my goodjob. ;)

    Best regards,
    Thomas