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  Public Ticket #1096388
Removing a bar and changing icon color
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Comments

  •  2
    Sherry started the conversation

    Hello this is in regards to the FASHION theme.

    I am having trouble removing the bar that says what page the customer is on.  I have attached it in the attachments.  I find the location of the bar and the date stamp rather odd and would like it to be removed.  

    My second issue is the color of the social media icons.  For some reason, when I hover over them, the icon turns green and I can't seem to find out where to change it.  Thank you.

    Attached files:  support.jpg
      icon.jpg

  •  378
    Thomas replied

    Dear Sherry

    Thank you so much for choosing our theme and getting in touch with us, much appreciated!

    Regarding your questions:

    1. We have to edit the source code to remove the breadcrumb bar with the date. Please send me an invitation for staff account via email support@roartheme.com and we will make change for you.

    2. The color of the social icons has an invert effect when you hover mouse on, it is set up in the source code, but if you let me know the color code that you want to use, we will help you make change.

    Look forward to hearing from you.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    Thank you Thomas.  I have sent over the invitation.  As for the hover color, I would like it to be white instead of green.  Thank you!

  •  2
    Sherry replied

    Hi Thomas,

    I have another issue I need help with that I can't seem to figure out.  In the product page, there is no space between the product photo and the header.  I would like to add a small gap, probably around 30px.  I have attached a photo.  Please let me know where to edit this for future reference. Thanks again!

    Attached files:  spacing.jpg

  •  378
    Thomas replied

    Dear Sherry

    Thank you so much for keeping in touch with us, much appreciated!

    Please send me an invitation for staff account via email support@roartheme.com and we are going to make the changes for you

    Please let me know as soon as the invitation sent.

    Look forward to hearing from you!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    Hi Thomas, the invitation has already been sent.  Thank you

  •  378
    Thomas replied

    Dear Sherry

    We made changes for you, could you please help me check again.

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    Looks great!  Thank you so much for your help!

  •  2
    Sherry replied

    Actually, the bar is still showing under the "LASHES" page.

  •  2
    Sherry replied

    As well as the Best Sellers and Natural Volume pages.

  •  378
    Thomas replied

    Do you mean you want to remove the breadcrumb bar from all pages Sherry?

    Look forward to hearing from you

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    Yes sorry I thought removing one would remove them all.  

  •  378
    Thomas replied

    Dear Sherry, 

    No problem

    We removed it for you, please help me check again!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    All fixed.  Thank you :)

  •  378
    Thomas replied

    You are quite welcome!

    Have a great day Sherry

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    Hi again Thomas!  When viewed on my mobile phone, my logo does not show.  Please help!

  •  378
    Thomas replied

    Dear Sherry

    Thanks you for writing.

    This is because the application which is showing "ENJOY FREE US SHIPPING ON ORDERS OVER $25". It is overlay the logo and header.

    Please let me know if you have questions.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    I have removed the banner and my logo still doesn't show up when viewing in mobile.  Please help!  Access has been granted.

  •  2
    Sherry replied

    Not sure what I did, but problem has been solved.   Thank you

  •  378
    Thomas replied

    Dear Sherry

    Thank you so much for your information and your effort.

    It could be a problem with the browser caches.

    Please feel free to let me know if you have questions

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas

  •  2
    Sherry replied

    hi Thomas,

    That's not the issue.  I have tried multiple browsers and multiple computers.  When I change the background of the entire page, the drop down menu changes to the same color. How do I just change the color of the drop down menu?  

  •  378
    Thomas replied

    Dear Sherry, 

    Thank you for writing.

    Please help me check this ticket for the solution

    https://roartheme.ticksy.com/ticket/1137465

    Please feel free to let me know if you have questions.

    Have a great day!

    Thank you so much!

    How am I doing? Let me know by giving me a Smiley rating in the follow up to our interaction. :)

    I would greatly appreciate if you kindly give us your positive review and do rating for us on ThemeForest !

    Best regards,
    Thomas