Dear Clients,

Recently we have been informed that our Ticket System is interrupted, and this is unacceptable definitely. We are so so sorry for all the inconvenient things. This really is out of our control. We also contacted our Ticket provider and they truly confirmed with us that there are some problems with the system.

As the result, kindly be informed that we are now moving our Ticket System to the new one at From now, please submit your requests via the New Ticket System. Your current requests here may be lost anytime. Please don't worry about your private info, they are all safe.

Unfortunately, because the differences between the two systems, basically we are unable to keep your accounts and tickets. In the new system, you will be asked for creating account again. We hope you guys will understand this.

Whatever happens, we will make sure that all of you always have a good place for supporting. We are and will be always with you. Thanks again for your patience!

RoarTheme Support Team.


How to setup the Color Swatches for custom colors?

If you want to setup swatches for custom colors, like this:

Please upload an image (50x50 pixels, PNG format) with the color you want into Assets

Please note that the image file name must match the color.

For example, if you have a color called 'Burgundy', then name your image burgundy.png (all characters must be in lower case)

If you have a color called 'Déjà Vu Blue', then name your image deja-vu-blue.png

Other example, if your color is 'Blue/Gray', then name your image blue-gray.png

Most simple example, if your color is 'Black', the name your image black.png

Best Regards,
RoarTheme Support Team.